Passenger & Travel Conditions
Please observe these notes and enjoy a safe trip
- The maximum number of passengers that can be carried is twelve. Where applicable this includes carers or youth leaders. No exceptions.
- Anyone using the boat should be aware of our Safeguarding Policy.
- Because of space limitations the maximum number of wheelchairs that can be carried is four. Electric wheelchairs, because of their weight, cannot be taken on board. Electric wheelchair users should transfer to a normal wheelchair. The maximum wheelchair width is 28 inches.
- It is advisable that all non-swimmers under the age of sixteen should wear life-jackets. These are carried on board and supplied for your trip.
- Although we attempt to follow the route requested, operational difficulties may dictate that an alternative will have to be accepted.
- Smoking or vaping is not allowed on board the boat.
- Time of return is approximate and is dependent on other canal traffic, therefore allow enough personal items should be brought along for the comfort of the passenger.
- Any person wilfully damaging any part of the boat will be put ashore by the skipper and charged for any repairs.
- You are reminded that some parts of canals can be dangerous, particularly on the side of locks, especially when someone is behaving irresponsibly and Health and Safety Information will be issued at each booking.
- No offensive weapons may be brought onto the boat.
- The skipper is in overall charge of the boat at all times and his/her instructions, particularly in respect of safety, must be observed. The hirer is responsible for the passengers.
- Cooking facilities, a coolbox, china and cutlery are available on board and may be used by hirers. You should bring drinks, tea, coffee etc plus tea towels and hand towels with you.
Privacy Policy
Who we share your data with
We do not share your data with any other organisations. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you make a booking with us we will keep your details offline indefinitely.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, made a booking online or offline, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Website Cookies
If you visit our online booking or login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.